Complaint Cell: + 4567 4567

Rules/Procedure

Water and Sewer Connections
1 Application Form : i) Consumer can collect the Prescribed Application form either in English or Tamil from the CMWSSB Head Office, all Area Offices and all Depot Offices. (or)
ii) Also, it can be downloaded by clicking the below link
2 Cost of Application Form Set : Free
3 List of Enclosures/Documents : Refer Guidelines/Instructions to the applicant issued along with the Application Form.
4 Sewer and Water connection charges : Sewer and Water connection charges can be calculated by the applicant themselves based on the built up area and category of the building. Details of connection charges for different categories of building such as residential and commercial etc. are given in the application form set itself.
5 Submission of Filled-up Application : Filled-up Application with necessary enclosures should be submitted only at the Registration counter functioning at Head Office of CMWSS Board, No.1, Pumping Station Road, Chintadripet, Chennai - 600 002. for scrutiny.
6 Scrutiny of application at the Registration Counter : The official incharge in the Registration Counter will recommend to the bank by endorsing the applicant's filled up challan to accept the connection charges from the applicant whose application is found to be in order. Otherwise, applicant will be advised to furnish the same in order.
7 Remittance of Connection Charges : Applicant has to remit the Connection Charges, only at the Canara Bank branch located in CMWSS Board Head Office campus.
8 Registration of Application : Filled-up Application along with paid 'c' challan for the payment of connection charges and necessary enclosures should be registered at the Registration Counter.
9 Acknowledgement : An acknowledgement slip recording the registration No., date etc. will be issued to the applicant at the time of registration of application and registered application will be forwarded to the Area office concerned.
10 Contact Officer for Registration : Executive Engineer (A.O.B.M) at CMWSSB Head Office. Contact Phone No.2845 1300 Extn.304.
11 Sanctioning of application : On receipt of registered application. Area Engineer will sanction the service connection within 7 days from the date of registration and issue work order pending inspection based on the voluntary declaration of information furnished by the applicant in the application.
12 Effecting water and sewer connections : 1. Service connection shall be effected within 30 days from the date of registration after ascertaining correction of the information furnished in the application by inspection at site.
2. In case, the information furnished in the application are found to be different withe the actual condition at the site. The applicant will be informed of variations and such applications shall be considered for further processing only after compliance of procedural requirements by the applicant.
13 Contact Officer for effecting connection. : Concerned Depot Engineer
No Objection for Swimming Pool
1 Application Form : Requisition by the applicant for "No Objection" For Swimming Pools should be addressed to Managing Director for swimming pools located within Chennai Metropolitan Area
2 List of Enclosures/Documents : a) Plan showing the proposed project and sectional plan of swimming Pool.
b) Indemnity Bond furnished by the applicant fulfilling the requirements of the Ground Water Regulation Act,.
3 Contact Office : Planning and Design Wing at Head Office of CMWSSB.
4 Scrutiny Fees : Rs.10,000/- (Rupees Ten thousand Only) with service tax @ 12.36% to be paid in the form of Demand Draft in favour of ""P.S/M.D,CMWSSB""
5 Nominal time taken for issue of No Objection : 10 Days.
E.W.S Connections (Economically Weaker Section)
1 Objective : Inorder to encourage the Economically Weaker Section of the people to get the sewer and water connections at concessional rate of sewer and water connection charges.
2 Eligibility to Avail
a) Sewer Connection : i) The building should be exclusively used only for domestic purposes.
ii) The building should be with built-up area upto 500 Sq.Ft. (46.47 Sq.M).
iii) This concession will be extended only for the connection with one water closet.
iv) For address proof, copy of ration card to be enclosed along with the application.
b) Water Connection : i) The buildings should be exclusively used only for domestic purposes.
ii) The building should be with built-up area upto 500 Sq. Ft. (46.47 Sq. M.) iii) Applicant can avail this facility only after availing sewer connection, wherever sewer main is available.
iv) This concession will be extended only for the connection with hand pump only.
v) Letter seeking assessment to Revenue Department of Corporation of Chennai to levy Property Tax and to Finance Department of CMWSSB to levy Water & Sewerage Tax.
3 Connection Charges : a. For Sewer -  Rs. 100/- per connection.
b. For Water - Rs. 100/- per connection.
4 How to Apply? : As per the procedure laid down in " To avail water and sewer connections.
Temporary Water and Sewer Connections
1 Application Form : i) Consumer can collect the Prescribed Application Form either in English or Tamil from the CMWSSB Head Office, all Area Offices and all Depot Offices.(or)
ii) Also, it can be downloaded by clicking the below link
2 Cost of application Form Set : Free
3 Submission of Filled up Application for scrutiny : Filled-up Application along with the approved plan/proposed construction plan, sketch showing the proposed no. of closets, prescribed indemnity bond meant for temporary connection to be signed by the applicant with the attestation of Notary Public, filled-up challan to be furnished for scrutiny at the Registration Counter functioning at Head Office of CMWSS Board, No.1, Pumping Station Road, Chintadripet, Chennai-600 002.
4 Scrutiny of application at the Registration Counter : The official incharge in the Registration counter will recommend to the bank by endorsing the applicant's filled up challan to accept the caution deposit from the temporary connection applicant whose application is in order.
5 Caution Deposit : The Caution deposit of Rs.25000/- (Rupees Twenty Five Thousand only) for water connection and Rs.25000/- (Rupees Twenty Five Thousand only) for sewer connection to be paid.  This deposit will be refunded at the time of surrender or disconnection of the temporary connection subject to other conditions.
6 Remittance of Caution Deposit : Application has to remit the Caution Deposit, only at the Canara Bank located in CMWSS Board Head Office campus.
7 Registration of Application : Filled-up Application along with paid `c’ challan for the payment of caution deposit and necessary enclosures must be registered at the Registration Counter.
8 Acknowledgement : An acknowledgement slip recording the registration No., date etc. will be issued to the applicant at the time of registration of the application.
9 Connection Charges : The Connection charges will be informed to the applicant after obtaining necessary approval from the Competent Authority.
10 Effecting Connections : After receipt of Connection Charges, the registered application will be sent to the concerned Area Office and connection will be effected from the concerned Depot Office.
11 Contract Officer for Registration : Executive Engineer (A.O.B.M) at CMWSSB Head Office. Contact Phone No. 2845 1300 Extn. 304
12 Time Period for Temporary Connection : i)The maximum time period for temporary connection will be one year or till the completion of construction activities whichever is earlier.
ii) The temporary connection will be disconnected by the Area Engineer immediately after the above period.
13 Water and Sewer charges : i) Water charges will be collected based on the volumetric basis at commercial rate of Rs.60/- per KL by fixing a meter subject to a minimum of Rs. 2000/- (Rupees Two Thousand Only) per month.
ii) Sewer charges will be collected at the rate of Rs.1000/- per Coloset per month.
14 Contract Officer for connections, disconnections etc., : Concerned Area Engineer.
Indemnity Bond for Temporary Connection
  INDEM
Issuance of concurrence to insitu-STP design proposals
1 Application Form : Requisition by the applicant for issuing “concurrence” to Design Proposals of insitu-STP for the proposed development within CMA to be addressed to Managing Director.
2 List of Enclosures/Documents Details as per attached
3 Contact Office : Planning and Design Wing at Head Office of CMWSSB.
4 Scrutiny Fee : Rs.35,000/- (Rupees Thirty five Thousand Only) with service tax @ 12.36% to be paid in the form of Demand Draft in favour of "M.D, CMWSSB"
5 Nominal Time Taken For Issue Of Concurrence : 30 days